Car and van bookings for HRC visits

Booking your visit ahead helps to minimise queues and congestion on and around our sites and helps keep everybody safe.

Please be considerate of other site visitors and site staff and allow one another space to use the skips and containers safely.   Wash your hands regularly; before and after your visit. Should you wish to wear your own face mask and use gloves, please do so, but these are not currently required by the guidance provided by government to local councils.

For information on what materials you can bring to the HRC click here.

There are a limited number of appointments available each day, so please only book what you need. We reserve the right to restrict access if we believe your waste may be from a business or where, in our reasonable view, your use of the HRC sites is excessive.

With more than 10,000 bookings a week across the five Gloucestershire recycling centres, we do not have the capacity to routinely accept telephone bookings. However, we accept that there are a small number of residents without internet access from whom we will accept phone bookings on 01452 596 626 (available weekdays 9.00 am to 5.00pm). Please only use this telephone service if you genuinely cannot book online or if a friend or relative is unable to book online on your behalf.

You will receive an email booking receipt and you should bring this with you, either printed or on your phone.

Use the Car Booking Amendment Form or the Van, large trailer and pick ups amendment form  to amend your vehicle registration- you will need your booking reference number and the registration number of the vehicle booked.

To cancel or re-schedule a booking and/or amend the vehicle registration number, visit the Car Booking Amendment Form or the Van, large trailer and pick ups amendment form - as long as you have both the booking reference number and the registration number of the vehicle booked.

Yes, the online van booking system remains unchanged but with a reduced number of bookings available each day. Remember that our Household Recycling Centres (HRCs) are for your own household waste only. It’s an offence to dispose of commercial or trade waste at our HRCs.

Please only bring waste that cannot be disposed of through your normal kerbside collections or for which no other disposal options are available. For up to date information on what we accept, visit our what waste can be accepted page.

Yes. 

If you have a disability which means you require assistance the site staff will be able to help. Please use your horn to attract the attention of staff and remain in your car while they remove your waste.

Please visit www.cheltenham.gov.uk.

No. HRCs are not licensed to accept fly-tipped waste. Waste fly-tipped on private land will need to be disposed of at a private licenced waste site.