Car and van bookings for HRC visits

Booking your visit in advance helps to minimise queues and congestion, improving site safety and your recycling experience.

Our customer satisfaction surveys show that most of our customers preferred to book in advance. Many customers are enjoying the shorter queues and less congested sites that booking has offered.

For information on what materials you can bring to the HRC click here.

There are a limited number of appointments available each day, so please only book what you need. We reserve the right to restrict access if we believe your waste may be from a business or where, in our reasonable view, your use of the HRC sites is excessive.

With more than 10,000 bookings a week across the five Gloucestershire recycling centres, we do not have the capacity to routinely accept telephone bookings. However, we accept that there are a small number of residents without internet access from whom we will accept phone bookings on 01452 596 626 (available weekdays 9.00 am to 5.00pm). Please only use this telephone service if you genuinely cannot book online or if a friend or relative is unable to book online on your behalf.

When you access the booking form you will be asked to provide:
• name
• email address
• postcode
• vehicle make and model
• vehicle registration
• Types of waste you are bringing to site

All personal information is kept confidential and will be used to administer
and manage the online booking scheme, contact you should there be an unplanned site closure and to help prevent you from having a wasted journey, to monitor for potential illegal Commercial Waste depositing, and to support any future policy change recommendations.

Use the Car Booking Amendment Form or the Van, large trailer and pick ups amendment form  to amend your vehicle registration- you will need your booking reference number and the registration number of the vehicle booked.

To cancel or re-schedule a booking and/or amend the vehicle registration number, visit the Car Booking Amendment Form or the Van, large trailer and pick ups amendment form - as long as you have both the booking reference number and the registration number of the vehicle booked.